OUR FUR SERVICES
We provide the following fur services to all customers across USA:
• Repairs/Alterations
Our repair/alteration services include repairing rips and tears, open seams, lining, fur hem, cuff edges, pelts; shortening hem, adjusting body, sleeves, armholes, shoulders etc. Minor repairs such as fixing loose buttons and fastening hooks and rings are available to our repair customers at no extra charge.
• Cleaning/Glazing
Shearling, fur lined and fur trimmed outerwear are cleaned and glazed. Minor repairs are free to our cleaning customers.
• Remodels/Restyles
Our remodel/restyle services include putting new cuffs and collars; shearing old furs for conversion into fur lined outerwear; or converting an old coat into jacket or vest; custom tailored new stylish look etc.
Like our fur products, we promise to provide you with highly reliable quality of fur services by our expert furriers and finishers.
Shipping Your Garment To Us
Pack in a strong shipping box. Do not write 'furs' on the outside of the box.
Seal with strong tape. Put return address on outside of box.
Complete, print and sign the Fur Services Form for each garment and put it inside the shipping box. Keep a photocopy for your record. This form requires Adobe Acrobat Reader (download and install).
Ship to FursNewYork Quantitybuy, PO Box 40417, Brooklyn, NY 11204-0417 by US Postal Service.
E-mail us at sales@fursnewyork.com to notify us about your shipment.
We recommend that you should have insurance on your garment through your homeowner's policy, tenant insurance policy or other appropriate policy to cover its replacement value. It should also cover shipment in transit and whilst at our location. Our Furrier's Limit of liability is $100 per garment for loss or damage to your garment.
Service Order and Charges
About the same time as your shipment, you are advised to submit your service order in our secured site by ordering your selected service items under Fur Service Charges in our Shop pages. The ordering and payment procedure is like ordering other items and you will receive an e-mailed order confirmation with our order number.
Upon receiving your fur garment, our expert furriers will examine it. We will advise you by phone or e-mail any additional work needs to be done with prices and estimated time of completion. An additional service order will then be prepared in our secured site and emailed to you. We will start our work after you agree
to it.
We will give you an estimate on major repairs and remodeling. We request your written authorization for such order.
Normal cleaning and repair takes 1-2 weeks to finish. Remodeling work may take up to one month. You may request us to e-mail you the picture of the remodel garment before its completion.
We charge a shipping fee of $5.50 per garment. If you do not authorize any work, there will be a $20 shipping fee. No New York State sales tax will be charged for all our fur services.
Questions
Email: sales@fursnewyork.com
Telephone: If you have specific questions about fur repair, remodeling or cleaning and you are thinking of making a decision about shipping your coat to us, you may call 212-465-1202 to talk to our highly professional veteran furrier.
