ORDERING & SHIPPING
We welcome USA and overseas orders. Purchases can be made in our secured site without login. Shipping is available to street addresses, PO Boxes and APO/FPO addresses. All prices are in US dollars.
We confirm each order by sending an Order Confirmation e-mail to customers. Unless otherwise specified, regular orders are usually shipped within 1-4 business days upon order confirmation. Customers will be notified if an item is temporarily out of stock or there is a delay in making the item against the order. Certain colors and sizes of our fur items are subject to seasonal availability.
SHIPPING FEES: Most orders are shipped via USPS First Class, Priority Mail or Express Mail to the USA destinations at a flat-rate shipping/handling charge of $5.5 or $22 per order respectively.
Free basic gift-wrap and/or a customized message can be provided with your order upon request. You can enter your gift-wrapping and messaging instructions at Checkout.
All credit card payments are subject to billing address verification. Unless the shipping destination has been registered as an alternate ship-to address with the issuing bank, shipment of fur garments and certain accessories to an address different from the credit card billing address requires a signed authorization, copy of photo ID and/or credit card statement to be faxed to 323-679-0368.
The ordering and shipping procedures for repair, cleaning and remodeling services are outlined in Fur Services.
OVERSEAS ORDERS:
Overseas orders are shipped via Global Express Mail or Global Priority Mail at a flat-rate shipping/handling charge of $60 per order for garments and $32 per order for other items. Canadian customers pay $43 and $28 respectively. However, we are unable to offer any advice on applicable importing customs regulations, import duties and taxes.
OUT-OF-STATE & OVERSEAS SHIPMENT:
No sales tax is charged to orders with shipment destinations outside the New York State.
NEW YORK SALES TAX
Sales tax is calculated on orders shipped to destinations within the New York State.
SHIPMENT & TRACKING:
We send a Shipping Confirmation e-mail to customers with the tracking number the same day the order is shipped.
QUESTIONS:
E-mail us at sales@fursnewyork.com on matters relating to products, ordering and shipping, customer service and sales tax. You may also go to About Us to learn more about our business objectives and philosophy.
